FREQUENTLY ASKED QUESTIONS
Can you leave the Wave Dock, Wave Port, or Wave Armor Swim Rafts in the ice?
We recommend that you take your dock, port or raft out of the water over the winter to avoid damage they may receive from moving and shifting ice conditions.
How do I stow my Otter Island over the winter?
We recommend that you take the raft out of the water and if for some reason moisture is detected in the raft simply remove the drain plugs and prop up the opposite end to allow the pontoons to drain. This process may take up to 2-3 days to thoroughly drain. The Island Swim Raft storage cover (part # 300050) is recommended to keep the raft clean and free of any debris.
How do you clean the Wave Armor products?
The Wave Armor products can be cleaned with a pressure washer light setting. You can also use a mild detergent ( CLR Calcium/Lime Remover) or all-purpose cleaner and brush then rinse.
How hard is the Wave Dock to assemble?
With our proprietary H Beam connection system connecting dock sections is a relatively fast and easy assembly. The installation process consists of sliding designated H beams into the docks H channels and securing them with appropriate hardware, which is included.
How many post attachments do I need in my dock?
We recommend using a pair of post attachments, one on each side of the dock, every 20 feet. In rougher waters, post attachments may need to be placed every 15 feet.
What is the correct wheel position for my SLX Wave Port?
Personal preference is the best answer. Each stainless steel axle has a drilled dimple on the outside facing end that can be dislodged using a flathead screwdriver. Once the wheel assembly has been removed it can be positioned in a different pocket to avoid any raised contour or chine that may have come in contact with the wheel, which makes it difficult to roll the PWC back. The ideal position of the wheels is to ensure that they are all aligned on the smooth part of the PWC hull avoiding any raised chines as it rolls back off the port.
What is the warranty on my Wave Armor products?
All the Wave Armor warranties are listed on the website (www.wavearmor.net). To file a warranty follow the directions listed in the Warranty Section on the website.
What makes Shorestation system so much better than traditional cable-winding lifts?
There are several advantages to our hydraulic boat lift over traditional lifts that wind cables around a pole or drum. Below are just a few of the many:
- Speed lift speeds exponentially faster result in safer and more convenient operation. Because the platform comes up quicker, it reduces your time needed to hold the boat in place.
- Longevity We offer the best warranty in the industry (by far!). Hydraulic lifts do not wind cables creating much less stress on the cables. This allows us to confidently offer an industry leading 15-year warranty on the cables and structure. Watch our video animation of the Cylinder Operation.
- Hassle-Free Unlike traditional lifts that can be over-wound or "bird nest" when the cables go slack, our hassle-free cable design makes it impossible for these head-ache situations to occur. We have created a system that protects the user from the lift, and vice-versa!
- Reliability 24v DC power with solar charging not only saves you electrical costs, but it adds reliability that the lift will work in any conditions. More importantly, it keeps your waterfront safer when you don't have to worry about electrical currents near the water.
- Visit our hydraulic comparison guide for more side-by-side advantages of the ShoreStation Hydraulic Boat Lift vs Traditional Lifts Comparison Guide.
What kind of maintenance is required to keep my Shorestation lift in good and operable condition?
One of the best features of this system is that it is virtually maintenance free. You don't have to worry about annual inspection costs, greasing gears, or replacing or repairing cables. The only required maintenance is replacing your battery when it dies, which is commonly 3-5 years. You can even leave the battery outside all winter long if it is hooked up to the solar panel or battery tender and continues to get a charge.
What kind of batteries does Shorestation recommend?
Deep cycle group 24 marine batteries are recommended.
Is the Shorelander lift cumbersome to operate and troubleshoot?
Simplicity is the trademark of the system. The lift is easily operated with the single push of a wireless remote and has built-in user safety factors that ensure the user cannot cause any damage to the boat or system itself. If a rare situation does arise where the lift is not working properly, the system can most commonly be diagnosed and fixes on-site without any major tools or repair.
What kind of hydraulic fluid is used, and how often do I need to change it on a Shorelander lift?
We include Jax Marine Blue hydraulic fluid with all lifts. Rarely will you experience a leak, but in the event that is does happen the fluid is biodegradable and EPA approved. We recommend replacing the fluid every 10 years.
If necessary, can the hydraulic cylinder be replaced?
Yes, in the unlikely event of a cylinder failure, it can be replaced. It is also possible to rebuild the cylinder and install new seals. This would be a rare occurrence in our experience. We would equate it to rebuilding your transmission in your car…this usually occurs after 250K miles.
Why is ShoreStation® heavily promoting DC power?
Reliable DC power delivers maximum and constant power, resulting in the fastest lift time of any power system available. No more worrying about low voltage AC power supplies. DC also yields 6 – 8 cycles on a fully charged battery. The Battery Tender or solar panel automatically recharges the battery with no daily maintenance.
How can I tell the carrying capacity of a Shorelander lift?
The first two numbers listed in the model number indicate the capacity in hundreds of pounds.